Poor Usability
of
Award Winning Web Sites

Prof Jacques Steyn

Index

Please note that except for the Paper, the other links are to the files used during the presentation which are huge.

• Comments on the paper. This has been removed as some participants in the discussion did not like to make their views public.
• The paper (in one single file)
  • The blue paper
  • Comments on the paper
  • Notes about the presentation format
• Abstract

Presentation

These are the actual "slides" used during the presentation.

• Web constraints
• Web constraint workabouts
• Metrics
• Linearity vs non-linearity
• Geography
• User purpose
• USA web access time
• Global web access time
• Wait time
• Framework for evaluating Web usability
• Web design syndromes
• Quality spheres
• Loerie award winning web sites (1999)
• Loerie main page
• Madam&Eve
  • Madam&Eve Main Page
  • Madam&Eve
  • Madam & Eve: size
  • Madam & Eve: time
• Audi
  • Audi: size
  • Audi main page
  • Audi service page
• Diner's Club
  • Diner's Club Main Page
  • Diner's Club General Information
  • Diner's Club Introduction
• K-TV
  • K-TV main page
  • K-TV
• Multivitamin Dyna Jets
  • Dynajet Main Page
  • Dynajet Berocca 1
  • Dynajet Berocca 2
  • Dynajet Berocca 3
  • Dynajet Berocca 4
  • Dynajet Kid
  • Dynajet Mum
• Nando's
  • Nando's Main Page
  • Nando's Retail
  • Nando's Retail Feet
  • Nando's Retail International
  • Nando's Rosebank
  • Nando's Rosebank 2
  • Nando's Search
  • Nando's Explore
  • Nando's Outdoor
  • Nando's icons and text
• Radar Boy
• URLs
• References

GVU graphics:

• GVU's 10th WWW User Survey; modem use
• GVU's 10th WWW User Survey: connection speed USA, Europe and other